About Us
About DCN ServTech Croydon’s Trusted Plumbing & Heating Specialists
DCN ServTech is a professional plumbing, heating, and gas engineering company based in Croydon, serving homeowners, landlords, tenants, and businesses across South London. Founded with a commitment to honest pricing, reliable service, and high-quality workmanship, we've built our reputation one job at a time and our growing list of repeat customers and five-star reviews speaks for itself.
Who We Are
We are a team of Gas Safe registered engineers and qualified plumbers who take pride in doing every job properly whether it's fixing a dripping tap or installing a full central heating system. Based in Croydon, we know the properties, the people, and the plumbing challenges of South London inside out.
Our engineers carry a wide range of parts and equipment on every call-out, which means most repairs are completed in a single visit. And with 24/7 emergency availability, we're here when you need us even at 3am on a bank holiday.
What We Stand For
- Quality Without Shortcuts Every job is completed to the highest standards, using quality materials and proper techniques. We don’t cut corners, and we don’t leave a job until it’s done right.
- Honest, Transparent Pricing You’ll always know what a job will cost before we start. We provide clear, written quotes with no hidden fees, no surprise charges, and no inflated call-out costs.
- Gas Safe Compliance All gas work is carried out by Gas Safe registered engineers. Your safety is non-negotiable, and we never compromise on compliance. You can verify our registration on the official Gas Safe Register website.
- Respect for Your Home We treat every property as if it were our own. Our engineers are polite, professional, and always clean up after themselves. We protect your floors and furniture during every job.
We give our customers a professional experience right from the first phone call.
With over a decade of dedicated service in Croydon & South London, our engineers have the expertise in a field
Our vans are fully stocked with parts and professional equipment, allowing us to complete most repairs in a single visit.
Frequently Asked Questions
Frequently Asked Questions About Our Plumbing & Heating Services
No job is too big or too small. Whether you need a quick plumbing fix or a full boiler installation, our engineers are ready to help across Croydon and South London.
How quickly can you respond to an emergency?
We offer 24/7 emergency call-outs across Croydon and South London. In most cases, our engineer will be at your door within 1-2 hours of your call. We handle burst pipes, gas leaks, boiler breakdowns, and electrical faults around the clock including weekends and bank holidays.
Are your engineers Gas Safe registered?
Yes, absolutely. Every engineer who carries out gas work at DCN Serve Tech is fully Gas Safe registered. You can verify our registration number directly on the Gas Safe Register website. We take safety seriously and never compromise on compliance.
Do you charge a call-out fee?
For standard, non-emergency work, there is no call-out fee. We provide free, no-obligation quotes before any work begins. For after-hours emergency call-outs, a small call-out charge may apply, but this is always communicated upfront before we attend.
What areas do you cover?
We cover Croydon and the wider South London area, including Bromley, Thornton Heath, Norbury, Crystal Palace, Streatham, Brixton, Mitcham, Lewisham, Penge, Beckenham, and more. Visit our Areas page for a complete list of locations.
Can you help landlords with gas safety certificates?
Yes, we specialise in landlord services. We provide annual CP12 gas safety certificates, boiler servicing, and compliance reports required by law for rental properties. We work with individual landlords and letting agents across London.
How much does a new boiler installation cost?
The cost of a new boiler depends on the type and size of system required, the complexity of the installation, and your property. We offer free surveys and competitive quotes. Finance options may be available for qualifying customers. Contact us for a personalised estimate.
Testimonial
What Our Customers Say About DCN ServTech
"DCN TechServ came out the same day for our boiler emergency. The engineer was professional, explained everything clearly, and had the heating back on within a couple of hours. Brilliant service and very fair pricing. Highly recommend."
Sarah M.
Croydon
"I’ve used DCN for all my rental properties’ gas safety certificates. Always reliable, competitively priced, and the reports are thorough. Great communication from start to finish."
James K
South Norwood
Had a burst pipe at midnight and they were at my door within the hour. Fixed the leak, minimised the damage, and even helped clean up. Can’t thank them enough for their professionalism.
Priya D
Thornton Heath
"From quote to completion, our bathroom renovation was seamless. The team handled plumbing, tiling, and finishing all in-house. The result was stunning and delivered on time. Would use again without hesitation."
Daniel & Lisa
Crystal Palace
"Excellent electrical work — rewired our entire ground floor and installed a new consumer unit. Tidy, efficient, and clearly explained the safety improvements. Top-quality service."
Mark P.
Bromley
"Replaced our old boiler with a new Worcester Bosch system. The engineer was knowledgeable, courteous, and completed the installation in a single day. Our energy bills have already dropped noticeably."
Angela W.
Norbury